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Alitalia

Before you fly guide

Alitalia, founded in 2009 is a government owned Italian airline (from March 2020) with 2 home hubs in Rome Fiumicino and in Milan Linate Airport. They also base in Catania Milan Malpensa, Palermo and Naples airports.

With its size of 91 aircraft, the Alitalia airline is operating on routes to roughly 100 destinations.

All their flights from London Heathrow are newly managed from Terminal 2.

The airline belongs to SKYTEAM Alliance and has its own Earn Miles account where you might earn 3 miles for every spent euro from their catalog purchases and of course from booking tickets with them, depending on the class and route.

Alitalia Baggage Allowance

Baggage allowances may vary according to route and cabin class; always check during your booking process.

Cabin Baggage

Max Weight:

8kg

Max dimensions:

55cm x 35cm x 25cm

The airline also allows you to bring an additional small bag on board, such as a briefcase, laptop computer or a handbag which must fit under the seat (36cm x 45cm x 20 cm).

Slightly different baggage rules may apply for flights operated by their code share partners (different carrier, bought via Alitalia), especially on flights to/from the USA.

Checked Baggage

Max Weight:

Economy, Premium – 1 x 23kg

Comfort – 2x 23kg

Business – 2 x 32kg

Max dimensions:

158 cm (L+W+H combined)

Different rules apply on flights:

  • to/from Japan: Economy Class 2 x 23kg
  • from Middle East (excl. Israel) and India to USA, Mexico and Canada: Economy Class 2 x 23kg
  • from Brazil: Premium Economy 2 x 32kg

There is no check-in baggage included in Economy Light fare (available to purchase during check-in for an extra fee (from €40)

The airline is infants-friendly and transport strollers for free.

Check-in

Airport check-in

Departure from Rome Fiumicino:

  • Domestic flights and Schengen area: closes 40 minutes before scheduled flight
  • International long haul flights and extra Schengen area: closes  60 minutes before scheduled flight

Departure flights from the rest of Italy: 

  • Domestic flights: closes 35 minutes before scheduled flight
  • International medium haul flights: closes  45 minutes before scheduled flight
  • International long haul flights: closes 60 minutes before scheduled flight

Departure from abroad:

  • From most of the European cities: closes 40 minutes before scheduled flight
  • From North, South and Latin America continents, India, Japan and Korea: closes 60 minutes (in the USA arrive at check-in at least 3 hours before departure).
  • Flights from Cairo: closes 45 minutes before scheduled flight
  • Flights from Algiers, Tunis, Casablanca, Tel Aviv, Beirut and Amman: closes 60 minutes before scheduled flight.

 

The boarding gate for Alitalia flights closes usually about 15 minutes before the flight departure time, this time, however, may be different in some airports.

Online & Mobile check-in

  • Opens 48 hours prior to the departure of your flight
    • For the US flights open only 24 hours before the flight
  • Closes up to 90 minutes prior to departure for international flights
  • Closes up to 45 minutes prior to departure for domestic flights

Get the App on

Seat Selection

Seat selection is free in Economy Comfort, Economy Flex and Business Class.

There is a fee for a seat change during online check-in in Economy Light fare (seats are initially automatically assigned in this fare).

The fees are as follows:

  • Domestic and international flights: €5 per flight
  • Flights to the US and Canada: €20 per flight
  • Flights from the US and Canada: US$25 per flight

 

On board service

Inflight meals

Complimentary meals and drinks or snacks (depending on the duration of the flight).

Inflight entertainment

A touch screen with TV, Music, Movies, Kids programs and some games. Landscape camera on the new Airbus A330.

Onboard WiFi

Free 10MB in Premium Economy, 50MB in Magnifica class.
Package prices are $2, $6, $12 and $20 (10mb, 50mb, 90mb and 200mb)

Power supply

There may be a power socket on some newer types of aircraft (us/euro plug), together with an USB

Discussion

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